- Suffer Damage
Same is true for your first visit to the prospect. Research says that it takes less than a minute to make an impression and upper limit is 4 minutes. Research also says that it takes 12 visits before a bad impression can be changed or better still repeated good referrals by third party can help in changing the bad impression.
Research also says that 90% of your customer engagement is non-verbal hence key elements that play in creating the first impressions are
- Your smile
- Eye contact : Blink Less
- Handshake : Inititate a vertical/neutral handshake; never initiate palms down handshake with your prospect.
- Body gestures i.e arms and legs movements and touch. Slight touch or brush increases your chances of geting sales by 3 times.
- Body posture when sitting and standing
Let me share TWO (Siting Pretty & Meeting and Seating) exciting YouTube videos that reflects a study in BODY LANGUAGE. Enjoy watching
Next Video: MEETING & SEATING: