No sooner you win trust of your prospect; he is morphed into your life long customer. But the BIG questions is how do you win trust ? There are few POWERFUL tips on winning trust and am sharing few of them.
- Questions: People who win trust faster; ask lot of personnel questions and use that information to express interest and reflect empathy in the subsequent dialogues.
- Words: Flavour your communication with TRUST words such as Please, Thank you and name of the person.
- Posture: When communicate with your prospect; appear absolutely calm rather reflect more calmness than every other person around. This automatically generates trust and like. There is power in the calmness; practice it.
- Impression: First impression is the best impression. You can practice creating the best impression the first time. This will imprint a impressive frame in your customers mind and he will always be awed by your presence. Awe equals Trust.
- Host: Be the best host to your prospect. Show him the respect and meet him on a neutral environment outside his office domain. This will force him to drop his defenses and open up sooner.
- Be Present: Whenever you engage your prospect and or customer; be present; give them your 200% attention. The 200% presence creates Trust. It will pay back when you begin realizing he willingly accedes to your request for a sale.
- Human: And the final be human and humanize all your transactions. Treat him as you would like to be treated.
These are simple but powerful tips to become a better salesman and the best human being.